VA 13
VA 13 :
Per its website, the United States Veteran’s Administration’s goal is “to provide excellence in patient care, veterans' benefits and customer satisfaction”, their mission statement is to “to fulfill President Lincoln’s promise – ‘To care for him who shall have borne the battle, and for his widow, and his orphan’ – by serving and honoring the men and women who are America’s veterans”, and their vision statement is to “provide veterans the world-class benefits and services they have earned – and to do so by adhering to the highest standards of compassion, commitment, excellence, professionalism, integrity, accountability, and stewardship”. (http://www.va.gov/)
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