A telephone service reference system for applicants and case managers. Similar to the 411 general information system, the 211 system expedites the process of searching for services by phone
Federal Emergency Management Agency, U.S. Department of Homeland Security, Glossary/Acronyms (definitions of key terms as they are applied within the National Disaster Housing Strategy), Washington, DC, USA 2014. http://www.fema.gov/glossary/acronyms, (Dzstr Housing Stgy - Amer) {809}