MBWA
MBWA : Management by Walking Around. MBWA is as valid today as it was in 1982, when Tom Peters and Bob Waterman popularized HewlettPackard's mantra in their bestselling book in Search of Excellence: Lessons from America's Best-Run Companies. With adequate staffing under the Incident Command System, MBWA can be a best practice in the midst of crisis. Also known as Management by Walking Around and Listen (MBWAL)