No Show : A passenger scheduled for a demand-responsive trip does not appear at the designated pick-up point and time and does not cancel the trip in advance. Frequent no-shows can hurt the efficiency and effectiveness of the service
Ilan Kelman (ed.), Vulnerability and Resilience Definitions and References, Version 2, 2007. http://www.islandvulnerability.org/docs/vulnres.pd f, (Vulnr and Resilience - Brit) {524}