Documents that describe an approach and method for undertaking certain activities or processes. Those relevant to OHS may include; a. hazard and accident reporting, OHS communication, consultation, issue resolution and risk management; b. standard operating procedures, work instructions; c. operators manuals; d. employee and contractor handbooks; e. job / task statements; f. documents describing how tasks, projects, inspections, jobs and processes are to be undertaken; g. quality system documentation; and h. purchasing and contracting procedures