Professionalism - Continuous Improvement and Accountability
Professionalism - Continuous Improvement and Accountability :
"....William Jenkins, the director of Homeland Security and Justice Issues for the U.S. Government Accountability Office, told the Commission that California must take on the difficult challenge of promoting performance. He commented that the basic steps are easy to list, but extremely difficult to complete: (1) Develop a strategic plan with clear goals, objectives and milestones. (2) Develop performance goals that can be used to set desired performance baselines. (3) Collect and analyze relevant and reliable data. (4) Assess...results of analyzing..data against performance goals to guide priority setting. (5) Take action based on those results. (6) Monitor the effectiveness of actions taken to achieve the designated performance goals". (Little Hoover Com., Safeguarding the Golden State, Promote Continuous Improvement and Accountability section, 2006, 60-61)
