Quality (Product) 2 : Conformance to business functional requirements with defect-free products. Quality reflects both the completeness of software or system features and functions, and error-free operation
Kulik and Lazarus Risk Assessment, Risk Assessment and Management Process RAMP (Automated tool and risk management methodology designed to be used by the ITS/ETS staff), Glossary of Terms, Office of Information Technology Services ITS, Enterprise Technology Strategies ETS (ITS/ETS), Kulik and Lazarus Risk Analysis tool, North Carolina, USA 1998, www.epmo.scio.nc.gov/library/docs/riskanal.doc, (Rsk Assess and Mgt Procss - Amer) {991}