Quality Assurance 06 : All those planned and systematic actions necessary to provide confidence that a product or a service will satisfy given requirements for quality
The Association of Petrochemicals Producers in Europe (APPE), The European petrochemical industry, Glossary of Terms on Chemical Safety for Use in IPCS Publications, van Nieuwenhuyse, Brussels 2006. http://www.petrochemistry.eu/glossary.html, (Petrochem Ind - Brit) {473}