Quality Assurance 10 : Formal process of implementing quality assessment and quality improvement in programmes to assure people that professional activities have been performed adequately
Ministry of Business, Innovation and Employment, Glossary of terms and acronyms, Wellington, New Zealand 2010. http://wwwsosh.govt.nz/resources/glossary-u.shtml, (Occupn Hlth and Sfty - Brit) {530}