Quality Management and Quality Assurance - Vocabulary 3
Quality Management and Quality Assurance - Vocabulary 3 :
The term product (1.4) is used throughout this International Standard. It is the result of activities or processes and can be tangible or intangible, or a combination thereof. Incurrent ISO quality management standardization, products are classified in four generic product categories: (1) hardware (e.g. parts, components, assemblies), (2) software (e. g. computer programs, procedures, information, data, records), (3) processed materials (e. g. raw materials, liquids, solids, gases, sheets, wires), (4) services (e. g. insurance, banking, transport). It is recognized that products generally involve combinations of these generic product categories. The terms and concepts presented in this International Standard are intended to be applicable to any product
