The process of planning, organizing, directing, and controlling the resources and activities of an organization in order to minimize detrimental effects on that organization. NFPA 1250, 2004 ed
National Fire Protection Association, Illustrated Dictionary of Fire Service Terms, Jones & Bartlett Publishers, MA. USA 2006. https://books.google.com.kw/books?id=W0WIRa3Gl4QC& printsec=frontcover&source=gbs_ge_summary_r&cad=0# v=onepage&q&f=false, (Fr Srvc - Amer) {141}