Special service : As defined by the FTA, a transportation service specifically designed to serve the needs of persons who, by reason of disability, are unable to use mass transit systems designed for the use of the general public
Ilan Kelman (ed.), Vulnerability and Resilience Definitions and References, Version 2, 2007. http://www.islandvulnerability.org/docs/vulnres.pd f, (Vulnr and Resilience - Brit) {524}