Backup Agreements : A contractual agreement to provide an alternative service which includes the method of performance, the fees, the duration, the services provided, and the extent of security and confidentiality maintained
Tom May, CEM, Steve Davis, Larrie Wright, All Hands Community, Glossary of Terms and Definitions (in the fields of Emergency Management, Business Continuity and related service areas), 3rd Ed, USA 2005. http://www.macogonline.org/archive/homeland/emerge ncy_glossary.pdf, (Emr Mgt, Biz Cont and related srvc areas - Brit) {482}