Benchmarking 7
Benchmarking 7 : The measurement and comparison with a standard or others of efforts and results in the business process for e.g. input, output, reliability, quality and customer satisfaction.?Note: For P&O Nedlloyd it is the comparative search for the best practices (processes) that will lead to superior performance of the company. It must be seen as a positive and pro-active process to make the company's operations lean and improve quality and productivity
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