Business Intelligence (BI)
Business Intelligence (BI) : (ICT) (IS, GEN) A broad category of applications and technologies for gathering, storing, analyzing and providing access to data to help enterprise users make better business decisions. BI applications include the activities of decision support systems, query and reporting, online analytical processing (OLAP), statistical analysis, forecasting and data mining. The business intelligence process includes communicating findings and effecting change. Domains include customers, suppliers, products, services and competitors