Community and Personal Support Services, Principles of
Community and Personal Support Services, Principles of : Community and personal support services are most effective when they: (1) are provided in a coordinated, timely and culturally-appropriate manner throughout the entire recovery process; (2) are available for all people affected by the disaster, including - (a) individuals, (b) families, (c) communities, (d) groups/organisations, and (e) emergency service, recovery workers and volunteers; (3) include the affected community in their development and management; (4) facilitate sharing of information between agencies as an integral part of service delivery; (5) recognise that people will require accurate and current information about the situation and the services available; (6) are integrated with all other recovery services, particularly financial assistance measures; (7) provide assistance and resources to create, enhance and support community infrastructur es; (8) recognise that cultural, and spiritual symbols and rituals provide an important dimension to the recovery process; and, (9) utilise personnel with appropriate capacities, personal skills, an awareness of the full range of services provided, and the ability to determine individual and community needs, and refer them to other agencies is essential
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