Corporate Crisis Response Officers Association (CCROA)
Corporate Crisis Response Officers Association (CCROA) : "Every local business should appoint an employee to a new position in every facility called the Crisis Response Officer (CRO), to act as liaison from the facility to the local public responder/law/medical sectors - and function as a partner to help plan and train their employees for community crisis. The CRO will also identify corporate resources and employees that can be assets to the community during threat or crisis. Because there is a shared interest in community recovery, this can result not only in a more robust response, but a quicker recovery, with businesses and community organizations working together to prepare, respond and recover. "The CRO serves three primary functions: (1) act as the key liaison between the corporation and the surrounding jurisdiction leadership for planning, response and continuity; (2) establish a direct link to responder sector leaders to facilitate training, preparedness and response planning; and (3) serve as the task officer to help employees and their families prepare, respond and recover from crisis. In addition to the individual role, an organization of CROs should be created to develop practical public policy initiatives that overcome barriers to participation with respect to liability and cost. The core of this policy effort would be model state and federal legislation to provide an affirmative defense to tort liability for conforming corporations which have incidents occur generally in or around their facilities. As long as corporations exercise enumerated care in following practical standards (employee education, training, communication, dispensaries, commissaries, etc.), commercial planning and continuity is reinforced by the protection through this affirmative defense. The rationale is two-fold: (1) encouraging collaboration between municipalities and their local employers and businesses to establish a new standard of participation protected in part by new laws at the local and state level; and (2) by removing barriers to private sector involvement in preparedness and crisis that could augment and magnify the local community capability (and make it more adaptive and responsive) by magnitudes far greater than possible through a public-sector tax-funded system". (CCROA, About CCROA: A New Corporate Position in Local Preparedness and Response, 2007)
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