Counselling 5 : The provision of assistance to staff, customers and others who have suffered mental or physical injury in a disaster or incident. May also be called Trauma Counselling
Business Continuity Institute, Lyndon Bird (FBCI), Dictionary of Business Continuity Management Terms (Version 2), Caversham, UK 2011. http://www.thebci.org/glossary.pdf, (BzCntMgt - Brit) {18}