Fire Department, The New York City FDNY 26
Fire Department, The New York City FDNY 26 : Alarm Receiving and Transmittal: (g) If it is a fire, haz-mat or rescue incident, the 9-1-1 operator transfers the call by dedicated phone line to the appropriate F. D. N. Y. central office. (Depending on the type of incident, the N. Y. P. D. may notify its own Emergency Services Unit[s] to respond instead of or along with the Fire Department). Fire alarm dispatchers handle comparatively few medical calls made directly to them, since the vast majority of such incidents are routed straight to the F. D. N. Y'. s E. M. S. communications office by the N. Y. P. D. 9-1-1 operators. However, a medical call that requires the assistance of "first-responder"-trained fire units will have said request routed electronically to the appropriate fire alarm central office for the assignment of the proper personnel and apparatus
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