Instant Messaging (IM) 1
Instant Messaging (IM) 1 : (ICT) (SN, FB, W20) Chatting with others using an IM tool like AOL Instant Messenger, Microsoft Live Messenger or Yahoo Messenger, NateON Messenger. The tools allow one to indicate whether or not one is available for a chat, and if so can be a good alternative to emails for a rapid exchange. Problems arise when people in a group are using different IM tools that don't connect. One way around this is to use a common Voice over IP tool like Skype that also provides IM
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