Crisis 05
Crisis 05 :
"...a situation that threatens high-priority goals of the decision-making unit, restricts the amount of time available for response before the decision is transformed and surprises the members of the decision-making unit by its occurrence". (Hermann, C. F., International Crises: Insights from Behavioral Research (New York: Free Press, 1972), as quoted in Uriel Rosenthal and Alexander Kouzmin, "Crises and Crisis Management: Toward Comprehensive Government Decision Marking," Journal of Public Administration Research and Theory 7, no. 2 (1997): 279; cited in Light, Predicting Organizational Crisis Readiness, 2008, p. 9)
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