Crisis 16
Crisis 16 :
"A low-probability, high-impact event that threatens the viability of the organization and is characterized by ambiguity of cause, effect, and means of resolution, as well as by a belief that decisions must be made swiftly". (Pearson, Christine M. and Judith A. Clair, "Reframing Crisis Management," Academy of Management Review 23 (1998): 60; quoted in Light, Predicting Organizational Crisis Readiness, 2008, p. 9)
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