Crisis Management (CM) 3
Crisis Management (CM) 3 :
"Crisis management (CM) focuses on managing external - and in some companies, internal - communications and senior management activities during a disaster. (IIA, Business Continuity Management, July, 2008, p. 2) "Crisis Management is easily one of the most misunderstood words in the entire BCM field. In some organizations, it is the extremely tactical planning we....[describe] as emergency response. Some organizations use it to cover events related to physical security problems. Some organizations define it as being the executive-level plan to address major events at the entity level, but in reality, their plans only address crisis communications issues. For the purposes of this GTAG, we will use the term to describe entity-level planning designed to address the immediate and high-level impacts to an organization". (IIA, BCM, July, 2008, p. 20)
