Crisis Management Planning (CMP) 1
Crisis Management Planning (CMP) 1 :
"Crisis management planning addresses how the corporate entity will inform the general public, its employees, and various stakeholders of the crisis and the steps being taken to get the business up and running again. CM consists of methods used to respond to both the reality and perception of crises, which are documented in a CM plan. CM also involves establishing metrics to define what scenarios constitute a crisis and should consequently trigger the necessary response mechanisms. It consists of the communication that occurs within the response phase of emergency management scenarios". (IIA, Business Continuity Management, July, 2008, p. 3)
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