Duration 08 : General. The duration of a claim is usually calculated in working days, and is based on estimates for unfinalised claims and actuals for finalised claims
Martin Ralph (Managing Director, IFAP), Industrial Foundation for Accident Prevention (IFAP): Safer Healthier Workplace, IFAP Glossary of Terms, 4th Ed. Willetton Western Australia 2010. http://www.ifap.asn.au/Documents/courseinfo/IFAP_G lossary_of_Terms.pdf, (IndS - Brit) {633}