Emergency Management Team Gold, Silver and Bronze Levels


Emergency Management Team Gold, Silver and Bronze Levels : "The Gold, Silver and Bronze control model is commonly used by the police and other authorities and can easily be adapted for our purposes. Gold provides the high level strategic command unit, Silver is the management level operational command whilst Bronze is the functional level tactical command that may comprise more than one unit. "It provides empowerment and control in a manner that everyone can understand and respect. In the typical crisis situation Bronze Control would take charge of the actual incident area. Bronze Control would be a single point of contact, in charge of liaison, access and communications within that inner zone. Access to this region would normally be restricted to the recovery and salvage teams, together with the emergency services. "The immediate surroundings, perhaps the whole building or the whole site would come under the supervision of Silver Control. This would be another single point of contact, perhaps with a higher level of authority, in charge of liaison, access and communications within the middle zone of the incident. Typically they would be responsible for organising and controlling the essential border activities such as parking arrangements, dealing with members of staff and the public in and around the site. They would co-ordinate deliveries and supplies into and out of the site area. "Meanwhile, Gold Control would be more concerned with dealing with external interests, such as customers, the media and the authorities. This would be the highest level of corporate authority representing the company's interests and taking full responsibility for the ongoing management of the incident. Regular communication between these three parties ensures everyone sings from the same hymn sheet and the recovery efforts are neither restricted by lack of support nor compromised by interruptions and distractions". (Burtles, "Building a Capable Emergency Management Team". Continuity Central, January 21, 2005)
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