Family Assistance Center


Family Assistance Center : "Is established to facilitate the exchange of information between disaster responders and the family members and friends of decedents, those injured, and those missing/unidentified. Family Assistance Center personnel address the immediate emotional needs of the victim's families and friends and provide accurate and timely information in an appropriate setting and compassionate manner. The Family Assistance Center must also address the basic physical needs of these family members and friends of victims, including food, shelter transportation, internet access, telephone, child care, language translation, disaster mental health services, and emergency medical services, if necessary". (FEMA, IIFOG Ver 3 Draft, 2008, 35)
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