Airline Industry 3
Airline Industry 3 : Hazards and Solutions: Gate Crew: Passengers with Special Needs - Access to the plane and assistance during the flight is a responsibility of the airline and airport. (1) Access to Air Travel for Disabled Persons and Persons with Reduced Mobility - Code of Practice?[1 MB PDF, 124 pages]. United Kingdom Department for Transport (DfT), (2008, July). Provides information about seat allocation, emergency procedure information, catering, assistance dogs, disembarkation, transfer arrangements, and baggage retrieval for the disabled passenger. (2) Travelers with Disabilities and Medical Conditions. US Department of Homeland Security (DHS), Transportation Security Administration. Describes new security regulations and allowance for prescriptions needed by persons with disabilities and medical conditions. (3) Disabled travellers - a guide for airline operators. Australian Government Civil Aviation Safety Authority. Provides extensive information about boarding, aisle chairs, and battery-operated wheelchairs. (4) What travellers need and can expect. Australian Government Civil Aviation Safety Authority. Provides extensive information for all airline passengers and additional information for the disabled. Policies Regarding Special Needs - Below are some typical policies from selected airlines regarding assisting passengers with disabilities. (a) Acceptance of Passengers with Misc. Medical Conditions. American Airlines. (b) Disability Assistance. British Airways. (c) Passengers with Disabilities and Special Needs. AirTran Airways. (d) Mobility and Wheelchair Assistance. Alaska Airlines. Ground Service Equipment: (1) 54-Year-Old Certified Electrician Dies in North Carolina. National Institute for Occupational Safety and Health (NIOSH) Fatal Assessment and Control Evaluation (FACE) Program Report 86-47. Reports an incident involving a 54-year-old partner of an electrical contracting company (a certified electrician) who was electrocuted while he repaired airport runway lights. The lights were energized before the task was completed. (2) Controlling Carbon Monoxide Hazard in Aircraft Refueling Operations. US Department of Health and Human Services (DHHS), National Institute for Occupational Safety and Health (NIOSH) Publication No. 84-106, (1984, February). NIOSH investigators conducted an evaluation of the occupational health hazards of workers who fuel jet aircrafts. Discusses how dangerous concentrations of CO were found in truck cabs where workers spend a considerable amount of time sitting in idling vehicles. (3) Safe access to aircraft for catering operations. Health and Safety Executive (HSE), (2008, May). Provides guidance for inspectors in preventing falls from height during the catering of aircrafts, and when opening aircraft doors. (4) Report to Congress: Injuries and Fatalities of Workers Struck by Vehicles on Airport Aprons?[877 KB PDF, 35 pages]. US Department of Transportation (DOT), (2002, July). The Wendell H. Ford Aviation Investment and Reform Act for the 21st Century (AIR-21) requires the Federal Aviation Administration (FAA) to study injuries to airport apron workers struck by vehicles and to investigate actions to enhance apron worker safety. (5) US Army Corps of Engineers Safety and Health Requirements Manual. Electronic Library of Construction Occupational Safety & Health (elcosh), (2003). (5.1) Airfield Operations?[113 KB PDF, 4 pages]. Provides safety and health requirements for airfield operations. Ramp: (a) Baggage Handling: Ramp. OSHA eTool. Addresses hazards associated with plane side loading and unloading using manual, semi-automated, and automated baggage systems. (b) Ramp Safety. Aviation Safety Reporting System (ASRS) Direct line, (1996, June). Provides an overview of ramp operations and recommendations to avoid ramp operation incidents. Ticket Counter: (a) Baggage Handling: Baggage Make-up Room. OSHA eTool. Addresses possible hazards and solutions associated with baggage cart loading and unloading, and general make-up room hazards. (b) Alaska Airlines Evaluation of Customer Service Agents?[744 KB PDF, 10 pages]. State of Washington Department of Labor and Industries, (2001, October). Provides project evaluation of customer service agents (CSAs) for one airline at SeaTac International Airport. See more from topic source: https://www.osha.gov/html/a-z-index.html
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