I&R
I&R : Information and Referral. Comprehensive community I&R services (I&Rs) are available at the 2-1-1 telephonics call in number, parallel to 9-1-1 for life-threatening emergencies. Dialing 2-1-1 links the caller to an organization that maintains a comprehensive database of government, nonprofit, and faith-based agencies in its defined area. Disaster information is of special import. The 2-1-1 service provider must have accurate and update disaster information to give the public based on a developed relationship with emergency management authorities, established prior to a disaster, clearly defined, and exercised like all other parts of the emergency plan
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