ISO 9000


ISO 9000 : A set of generic standards that provide quality assurance requirements and quality management guidance. They include a broad range of quality system elements. The basic ISO 9000 series comprises five standards: ISO 9000, ISO 9001, ISO 9002, ISO 9003, and ISO 9004. The standards are of two types: Guidance and Conformance. ISO 9000 and ISO 9004 are guidance standards. That is, they are descriptive documents, not prescriptive requirements. Companies do not register to either ISO 9000 or ISO 9004. Instead, they register to one of the conformance standards, ISO 9001, ISO 9002 or ISO 9003. These are models for quality systems
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