Mediation 7


Mediation 7 : This is the process of intervening in a dispute between labour and management for the purpose of reconciling them. The mediator is somewhat like the conciliator, performing similar functions. However, the major difference is that the mediator, after calming both sides and achieving some understanding of the issues, may retire and emerge later with a formal plan which seeks to adjust the differing points of view. In an effort to reach an agreement, the mediator may privately meet with both sides
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