History: The partnership formed between the MFB and the Metropolitan Ambulance Service has proved to be an especially rewarding one, ensuring that an optimum level of patient care is delivered with life saving results that demonstrate the benefits of shared responsibility in emergency situations. Given that the ultimate aim of any emergency service is to save lives and protect the community, the EMR program has been an outstanding and successful achievement for the MFB and the City of Melbourne. Since its introduction the EMR program has initiated significant internal cultural change to the MFB. This change has not only been of benefit to the organisation internally, but more importantly it has helped to ensure the MFB provides a contemporary, relevant and life saving service to the community it serves, the people of Melbourne, The introduction of the EMR program into the MFB has given our firefighters the skills, confidence, equipment and support not only to provide lifesaving medical assistance at EMR calls, but at all call types and emergency situations we attend on a day to day basis". - Station Officer Allan Morton