Pre-arranged agreement developed between two or more entities to render assistance to the parties of the agreement. (ISO 22399, Societal Security, 2007, 4)
B. Wayne Blanchard, Guide To Emergency Management and Related Terms, Definitions, Concepts, Acronyms, Organizations, Programs, Guidance, Executive Orders & Legislation, A Tutorial on Emergency Management, Broadly Defined, Past and Present, B. Wayne Blanchard, USA 2007 (Last Modified 2008). http://training.fema.gov/EMIWeb/edu/docs/terms%20a nd%20definitions/Terms%20and%20Definitions.pdf, (Emr Mgt/ ND and Other Dzstr - Amer) {11}