Operational Phase System, DHS
Operational Phase System, DHS :
Notifications are a critical NOC function and as part of an ongoing review of its processes and procedures, OPS implemented the DHS Operational Phase System on March 1, 2007. The four operational phases under which the NOC now operates are: Steady-State; Phase 1 - Awareness; Phase 2 - Concern; and Phase 3 - Urgent. The new system enables recipients to quickly understand the conditions of the situation for which they receive a notification message, understand the corresponding severity of the event/threat, and provide key information in standardized formats. (DHS, Statement of Frank DiFalco, Director of the National Operations Center, Office of Operations Coordination, June 20, 2007, p. 8)
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