Operational Risk 5 : The risk that deficiencies in information systems or internal controls will result in unexpected loss. The risk is associated with human error, system failures and inadequate procedures and controls
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The Business Continuity Institute, Government of Nova Scotia, Glossary of General Business Continuity Management Terms (Appendix 4: BCI Glossary of Terms - Version BCI DJS 1.0.), Nova Scotia, Canada 2002. http://www.novascotia.ca/dma/emo/resources/docs/An nex-I/Appendix4BCIGlossaryofTerms.pdf, (BzCntMgt - Canad) {859}