Patients’ Ombudsman/Patient Representatives
Patients’ Ombudsman/Patient Representatives :
Patients’ ombudsman’s offices and patient representatives are independent bodies with the task of ensuring the rights and interests of patients and – in some provinces – people in need of care. They are mainly responsible for hospitals, but in some provinces their responsibility also includes doctors in private practice, nursing homes and all other facilities and institutions in the health care system and in the social sector. The Patients’ Ombudsman's Office is responsible for the health care facilities in its own province. For the patient, this means that he/she submits any complaints in the province where the relevant health care facility is located
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